Frequently Asked Questions

Q: How long will it take to receive my order?

A: We ship as quickly as possible. Any order received before 12 noon (Mountain Time USA) will usually ship that day. Some items may be shipped separately since they are shipped from the manufacturer and we cannot guarantee same day shipping on those items. 

 

Q: Can I track my order?

A: Yes, we will email you within a day of shipping the carrier and tracking information so you can follow the shipment.

 

Q: Does BackintheUSAStore.com use secure credit card processing methods?

A: Yes. All online transactions at BackintheUSAStore.com are processed using industry-standard SSL encryption. When you enter your credit-card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. Your online credit-card transactions with BackintheUSAStore.com are as safe as if you were purchasing with a credit card in a store or restaurant. If, however, you prefer to place your order over the telephone, you may call us toll-free 888-653-6318, and we will be happy to handle your purchase personally.

 

Q: Do you share my personal information?

A: Nada, nope, not going to happen, no way, aint happenin', hell no, non, nein, niet. Any more questions on this subject?